Smart Phone Buy Back

How does the program know when I’ve sent them a sale?

When a customer clicks through from your site to ours, AWIN drops a cookie with your unique publisher ID number embedded in it. Links that you create within AWIN will automatically have your unique ID included. You can access these links and banners by logging onto your AWIN account and choosing from any of the banners or text links.

How does the Sale/ Trade-in Process work?

When customers arrive on smartphonebuyback from your site they can either trade-in unwanted goods to us or purchase goods from the smartphonebuyback Store.

Trade-In – Customers enter their items using our website or app to get an instant price. They then pack their items into a box and ship them for free. We’ll then pay them the day after their items arrive.

Store Purchases – customers can purchase pre-owned goods directly from the smartphonebuyback Store.

When and how are orders validated?

When a customer completes the process online to trade-in their goods, or purchases from the smartphonebuyback Store using your unique tracked link, the order will show in your AWIN account as a pending sale. Once a month, we will check that the Store purchase hasn’t been returned, or that we have received the goods from the customer’s trade-in, and pay you a commission for all confirmed sales/ trades.

What reports do AWIN provide?

Every click and sale/ trade is logged by AWIN along with the transaction value, commission amount and product category (if applicable)

You can view a variety of reports in the ‘Reports’ section on the AWIN platform.

What is your cookie policy?

When you refer a customer to smartphonebuyback a cookie is dropped which credits you for the click and any subsequent sale/ trade. This cookie remains in place for 30 days, which means you’ll still be credited with the sale if a customer re-visits smartphonebuyback and completes a purchase after they have navigated away.. As with most affiliate programs, your cookie will be overridden should a customer return to smartphonebuyback through a paid media channel including: PPC, Paid Social and Display.

General

Any unauthorised voucher codes or offers that are promoted and/or used will result in commission not being paid.

Affiliates are NOT permitted to bid on smartphonebuyback brand and all its variations. Affiliates are also asked not to link directly to the smartphonebuybackwebsite. Affiliates found not complying with the policy will be removed from the program and their commission will not be paid.

The brand bidding rules are as follows:

• Using the “smartphonebuyback” brand names, brand misspellings or similar variations in the written copy of adverts on PPC (Pay per Click) search engines.
• Using the “smartphonebuyback” brand name, brand name misspelling or similar variations as keyword or keyword phrases for the purpose of targeting adverts on PPC search engines.
• Using the “smartphonebuyback” brand name, brand name misspelling or similar variations as a display URL or destination URL for the purpose of targeting adverts on PPC search engines.
• Using the “smartphonebuyback” brand name, brand name misspelling or similar variations in any domain names or subdomains.
• Another site representing themselves or passing themselves off as being “smartphonebuyback ” or taking any action which is likely to confuse or mislead third parties to believe that such partner site is “smartphonebuyback ”.
• The above prohibition includes but is not limited to those Pay for Search Schemes available through Google, Miva, Overture, Mirago and Webfinder.

Paid Search (PPC)

smartphonebuyback do not work with any affiliate partners who specifically use the smartphonebuyback brand name in Keyword bids.

If publishers promote you via PPC, will they be entitled to full commission? – No

If publishers directly link to smartphonebuyback from search engines, will they receive full commission? – No

If publishers use your brand name in their display URL, will they receive full commission? – No

If publishers use your brand name in their paid search title and description, will they, will they receive full commission? – No

If publishers add your brand name into their negative keyword list, will they receive full commission? – Yes

If publishers display their ads when your brand name or variations of your brand name are entered as search keywords, will they receive full commission? – No

If publishers display their ads when misspellings of your brand name are entered as search keywords, will they receive full commission? – No

If publishers display their ads when your brand name and another word are entered as search keywords, will they receive full commission? – No

Do you have a restricted group of publishers who can earn commission on sales generated by brand related terms? – No

Are there any specific search terms (keywords) where sales from publisher PPC ads will not be eligible to earn commission? – smartphonebuyback

Transactions

Does the transaction value that commissions are paid on include VAT/ Sales tax? – Yes

Does the transaction value that commissions are paid on include delivery charges? – No

Does the transaction value that commissions are paid on include credit card fees? – Yes

Does the transaction value that commissions are paid on include gift wrapping or other service charges? – No

Are commissions not paid out on some products or product categories? – No

What reasons are commissions declined?:

• Order cancelled
• Item was returned
• Customer failed credit check
• Breach of programme terms and conditions
• Duplicate order
• Item was out of stock

Branding

All creative assets and brand guidelines can be found.

Notice Periods

Where possible, if changing something in the terms and conditions of your publisher program, how many days notice will you give publishers? – 7 Days

Where possible, if updating your website and there is the possibility of the site being unavailable, how many days notice will you give publishers? – 7 Days

Where possible, when lowering commissions, how many days notice will you give publishers? – 7 Days

Publishers

What promotional types of publisher are allowed to work on your program?

• Cashback
• Community
• Content
• Discount Code
• Email
• Loyalty
• Search

What type of promotional types of publishers aren’t allowed to work on your program?

• Behavioural retargeting
• Media Brokers
• Explicit/Adult Content
• Offensive Content

De-Duplication

Publisher sales will be de-duplicated against the following online advertising channels:

• PPC Brand
• PPC Generic
• Email advertising
• Display advertising

Publisher sales will not be de-duplicated against the following online advertising channels:

• Direct Partnerships
• Price Comparison
• In-house publisher programme
• Other Affiliate networks